KRA (Key Result Area)_Davi Ngo

Key result areas


1. Definition of Key Result Areas (KRA)

“Key Result Areas” or KRAs refer to general areas of outputs or outcomes for which the department’s role is responsible.

Key Result Area in simple Terms may be defined as Primary responsibilities of an Individual, the core area which each person is accountable.

2. Importance of KRAs.

• Set goals and objectives
• Prioritize their activities, and therefore improve their time/work management
• Make value-added decisions
• Clarify roles of department or individual
• Focus on results rather than activities
• Align their roles to the organization’s business or strategic plan
• Communicate their role’s purposes to others

3. Conditions of KRAs

• Key result areas (KRAs) capture about 80% of the department’s work role. The remainders are usually devoted to areas of shared responsibility.
• Each KRA should capture at least 5 % of work role

4. Related documents

• You can ref all sample KRAs at: Sample KRAs
• Sample KPI (all KPI for marketing, sales, HR, manufacturing …)
• What are key performance indicators

Author: Davi Ngo, hrvinet.com
Nguồn: http://www.humanresources.hrvinet.com

Xem thêm trang này giải đáp một số thắc mắc căn bản về công cụ KRA:
http://www.careerdevelopmentplan.net/WT_Chapter7_f_Key_Results_Areas.html

Và một bài ví dụ cụ thể rất đáng xem:
http://www.life-role.com/documents/Summary-%20Key%20Result%20Areas.pdf

Here are some examples:

MANAGING DIRECTOR ' S KRA
-sales revenue
-gross profit.
-net profit.
-% rise in share price
-productivity improvement %
etc etc

SALES MANAGER 'S KRA
-sales growth %
-market share growth %
-no. of new customers
etc etc

YOUR SECOND QUESTION ON LAB'S IN CHARGE
YOU need to do a complete job analysis of the lab, because labs comes in different types/ shapes.

LABS can be pure scientific research jobs
LABS can be a production unit
LABS CAN be a service centre [ say for instruments]
LABS can be a test lab.
etc etc.

HENCE conduct a job analysis
-functions of the lab
-results / outcome of the ;ab
-job analysis of the person in charge
etc etc

Once you complete that, than you can set up KRAs.

HERE ARE SOME BROAD GUIDELINES
-cost management
-tests carried
-new products developed
-tests and calibrations
-no. of back orders not completed
-no. of warranties handled.
-no of defects
etc etc

The elements will depend on the nature of jobs carried out at the lab.
If you need, you can analyse / come back with more details on the lab function,

SEE IF I CAN HELP YOU FURTHER.
regards

LEO LINGHAM